Privacy Policy

1. Identification of the Company

This Privacy Policy governs the manner in which DotSpheres Technologies Private Limited (“Company”, “we”, “us”, or “our”), a company incorporated under the Companies Act 2013 of India, collects, uses, maintains, and discloses personal information collected from users across our website (dotspheres.com) and proprietary software applications (including reachbell.com and vedhoroscope.com).

2. Information We Collect

We may collect information from users in various ways, including:

• Contact & Inquiry Details: Full name, professional work email address, telephone/WhatsApp number, company name, and project scope submitted through consultation forms.
• Technical & Session Telemetry: IP address, browser user-agent, operating system, referring URL, and interaction timestamps.
• Billing & Account Information: For paid subscriptions of our SaaS products, billing details are securely collected and processed by PCI-DSS Level 1 compliant payment gateways (e.g. Stripe, Razorpay). We do not store raw credit card numbers on our servers.

3. How We Use Collected Information

We process personal data only for legitimate business purposes:

• To evaluate, respond to, and formulate architectural proposals for client software projects.
• To operate, maintain, and secure our proprietary software products.
• To send administrative notifications, invoices, and service uptime advisories.
• To comply with statutory legal requirements under Indian law and international regulations.

4. Compliance with Indian IT Act & DPDP Act 2023

In compliance with the Information Technology Act, 2000 (including reasonable security practices under IT Rules 2011) and the Digital Personal Data Protection (DPDP) Act, 2023 of India, we implement industry-standard AES-256 encryption, TLS 1.3 transport security, access controls, and regular vulnerability audits to protect personal data.

5. GDPR Compliance for International Users

For clients and users residing in the European Economic Area (EEA) and the United Kingdom, we adhere strictly to the General Data Protection Regulation (GDPR). You have the right to request access to, rectification of, portability of, or erasure of your personal data.

6. Third-Party Infrastructure

We partner with globally recognized enterprise cloud infrastructure providers, including Amazon Web Services (AWS), Vercel Inc., Cloudflare Inc., and MongoDB Atlas. All providers maintain SOC-2, ISO 27001, and GDPR compliance certifications.

7. Privacy Officer Contact

For questions regarding this policy or to exercise your statutory data rights, please contact our Data Protection Officer at: